How and when to review a hotel

Modified on Fri, 24 Feb 2023 at 12:06 PM

If you have made a reservation for a hotel in Catchit, a few days after the hotel departure date you will receive an e-mail with a link to access the form where you can comment on the hotel.

The publication of these reviews is not automatic since they reach our database and are reviewed to unify their format and make reading much easier for our users. Due to this, depending on the volume of opinions we receive, it is possible that the publication of your review takes a few days to be visible on our website.

This review service is only accessible to customers who have made the reservation through Catchit. It is the way we have to guarantee that all our hotel review are reviews of Catchit users who have been in hotels with 100% security.

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